Delivery

We are incredibly proud to ship Secret Products directly from India.


As a result of the pandemic, we have seen:

  • all our normal delivery options have been suspended
  • a steep rise in shipping costs, with smaller parcels costing as much to dispatch as larger ones and this has had an impact on our business

Despite this, we are determined to continue trading, and would like to share with you, our customers that we are working as hard as we can to get parcels out to you as soon as possible.

We would to suggest that when shopping, please try and make one larger order, rather than planning to make several smaller ones over the coming months. By doing this, we will only incur the additional shipping costs once, which will be a great support to us at this unprecedented time. Please don't worry if you are unable to shop in this way, we welcome every single order of Secret Products.

 

Important notice about VAT

For orders received in the UK, the recipient may find they will be charged for the VAT on the goods by the UK Customs and Excise Department. If this charge is levied, it is the responsibility of the recipient to make the payment. If you would like further information or have any questions about VAT charges, please let us know via orders@secretprojects.org

If you have questions, please jump on Live Chat or send an email to orders@secretprojects.org

Thank you so much 

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